Password Reset Tool
How to Reset Your Sierra College Password
Before you begin: Make sure you have your full Sierra College email address ready. If you don't know it:
- Students: Check the “Welcome to Sierra” email sent to your personal email after you applied for admission or contact Enrollment Services at (916) 660-7340. If you applied within the last 24 hours, wait a day before attempting a password reset.
- Student Employees: Your email address will change from @student.sierracollege.edu to @sierracollege.edu after your employment paperwork is completed.
- Employees: Contact Human Resources for assistance with your email address.
Create a New Password
Your new password must:
- Be 15–32 characters long
- Include at least one uppercase letter
- Include at least one lowercase letter
- Include at least one number
- Not contain your username or your first, middle, or last name
- Be different from your previous 25 passwords
To Reset Your Password
- Verify that you know your full Sierra College email address.
- Create a new password that meets all of the requirements above.
- Click the Reset Password button on the Password Reset page.
- Follow the prompts to verify your identity and set your new password.
After Resetting Your Password
- Sign in using your usual Sierra College email address and new password.
Need Help?
- Current Students: studenttechsupport@sierracollege.edu or (916) 660-7777
- Former students: Enrollment Services enrollmentservices@sierracollege.edu or (916) 660-7340
- Employee and Technical Support: servicedesk@sierracollege.edu or (916) 660-7777