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Password Reset Tool

To change / reset your password, or unlock your account, you will need your Sierra College e-mail address.

Reset Password

What information do I need to set / reset my password?

You’ll need to use your Sierra College e-mail address as your “User ID”.

If you need additional information or you don’t know your e-mail address, follow this link for Student password reset help, or this link for Faculty / Staff password reset help.

What are the password requirements?

  • Must be 10 to 32 characters
  • Include at least one uppercase and one lowercase letter
  • Include at least one number
  • Cannot contain your username, first name, middle name, or last name
  • Cannot be the same as one of your last 25 passwords

What do I do after I set / reset my password?

Log into mySierra using your mySierra username and your new password.

Who can I contact for more help?

If you’re a student you can telephone the “Hub” at (916) 660-7300 or

If you’re a faculty or staff member you can telephone the I.I.T. HelpDesk at (916) 660-7777, or e-mail

Register for additional Password Reset Options

Reset Banner INB Password